Here are the MOST common questions we get asked and the answers. Feel free to give us a call (970-309-1491) with any other questions!

Do we need reservations?

While we do take walk-ins and last minute reservations, we strongly suggest that you book your trip or rental as far in advance as possible. Our trips fill up quickly, especially during the peak travel season of Memorial Day through Labor Day. Some trips we offer are by Reservation only, please do not hesitate to contact us with any reservation questions.

We welcome all adventurers, age restrictions are specific to each experience.

Activity Cancellation/Weather Policy

We understand weather is a factor, especially in Colorado. Strong winds, lightning, rain, even snow can factor into whether we believe it is suitable for your group to rent/go on a tour.  We determine when an activity will be canceled due to unsafe, or undesirable conditions.  If we decide to cancel a trip due to these conditions, insufficient reservations, or other factors beyond our control, will will provide a full refund.  If we determine river/lake conditions to be unsafe or unsuitable, we reserve the right right to transfer parties to a different river or section of the river, or to a lake, on the same day.  We will make every effort to give you as much notice as possible, and we hope you do the same. CB SUP understands life happens and things come up, but please let us know ASAP.

Is it dangerous?

Paddling is thrilling, exciting, wild, and unbelievably fun. However, as with all adventure sports, there is inherent and assumed risk involved. Risk contributes to the excitement, and is one of the reasons people enjoy paddling at all levels. The guides working for us are trained to minimize and manage risks, and statistically speaking, you’re safer on a trip with us than in your car.

Despite our training and risk management attempts, things can happen, because nothing is safe, especially not adventures in the mountains, even though we try really hard to ensure your safety, we simply cannot make that claim.

A very important aspect in any emergency is the ability to self rescue, please take this into account when reserving your experience.  Our adventure specialist are there to help you pick the best possible adventure for your experience and abilities. Please do not hesitate to ask as many questions concerning what may be the best trip for you and your party.

If I can’t swim can I still SUP?

No is the short answer. While everyone on our commercial paddling trips wears a coast guard approved ‘life vest’ or personal flotation device (PFD), but you must be in control of your own vessel. Your guides will give you an in depth and engaging safety talk before your trip explaining what you should prepare for and do in the event you fall off of your board, but at the end of the day, we highly recommend taking a swimming lesson or course before going on a Stand Up Paddleboard. Our reservation specialists are trained to place you on a trip that suits all your parties abilities and concerns, if you can’t swim, we will arrange a fun adventure that you can participate fully on.

A very important aspect in any emergency is the ability to self rescue, please take this into account when reserving your adventure.  Our adventure specialist are there to help you pick the best possible adventure for your experience and abilities. Please do not hesitate to ask as many questions concerning what may be the best trip for you and your party.

How fit should I be to go on SUP?

You are your own power. This means that paddlers will have complete control of their own vessels.  Our guides will instruct you on how to paddle and you will need to learn easy commands from your guides to help maneuver your SUP as it moves downstream. You should be reasonably healthy, and must be able to fit into the life vests supplied by us. Paddling can sometimes be tiring, but your guides will instruct you on paddling techniques which are lots of fun to learn. If you’re in doubt about your fitness to go on a SUP check with your doctor before you go.

We offer paddleboards, kayaks, and tubes for all skill levels. If you’ve never been, and you are nervous, please contact our support team and let them know. We will make sure you always have the best possible equipment for your adventure.

A very important aspect in any emergency is the ability to self rescue, please take this into account when reserving your adventure.  Our adventure specialist are there to help you pick the best possible adventure for your experience and abilities. Please do not hesitate to ask as many questions concerning what may be the best trip for you and your party.

I have a family with young children, can they go on a SUP?

Yes. There are, however, age restrictions specific to each river trip, so please check into the details for the trip you’re interested in and contact us with any questions or concerns.

I am a senior citizen, can I go paddling?

Many healthy people of all ages, including spry folks in their 70′s and 80′s, enjoy paddling at all levels. Please contact our adventure specialists with any concerns.

How early should we arrive beforehand?

Please arrive at least 15 minutes prior to your trip departure/rental. If you are not familiar with the area you may want to allow some extra time before your trip departure time. Make sure to get good directions before you leave home. Somehow every once in awhile people end up at the wrong adventure company but have had plenty of time to correct the error and arrive at the right location with time to spare. FYI: Be sure to take your reservation number/confirmation email and info with you. All trips leave our location at their scheduled departure times, if you are late you have missed the trip.

What to expect!

Your trip begins when you meet us at our location at check in time. We will hand out and collect your release forms and distribute gear . Then everyone gets geared up.  A guide will deliver a safety talk en route – and covers basic river/lake etiquette. At the put-in or lake, we will spend 15 minutes on the shore chatting about basic paddle technique and more safety. Please note, you will help your guide carry gear (including paddles, sup’s, lifejackets, etc: many hands make light work), and once the boards are on the river or lake, so are you. You are responsible for paddling your vessel, even in sometimes challenging conditions. This is why we have an age/weight limit for our tours. Be ready for an adventure!

Do you take photo’s? Can I bring my camera?

We do not offer professional photos on every trip, although we are happy to set up a photographer for you upon request (48 hours notice is needed, minimum). We do sell water proof phone cases for sale and rent at all locations.

Should I tip my guide?

Yes, please do. As with all our adventures your guide works hard to ensure that you have a fun, yet safe adventure, and they appreciate being tipped. If you feel your guide has done a good job at keeping you entertained and sharing the wonderful environment with you, feel free to tip them. $5 to $10 per person is widely accepted as the industry norm; tipping is always appreciated but never expected.